Nike is one of the world’s most recognized sports brands, with a strong presence across e-commerce and mobile. During a high-season shopping period marked by intense competition and demand in Mexico, the brand set out to strengthen its user acquisition strategy alongside its media agency, Mindshare (WPP).
The challenge was clear: scale results in an environment of heavy advertising pressure, while maximizing the value generated from first-time purchases.
The primary objective was to increase new user acquisition during the Buen Fin season, Mexico’s annual high-demand shopping period inspired by Black Friday, marked by widespread discounts across online and physical stores.
As a secondary goal, the brand aimed to drive incremental sales value from first-time purchases, while maintaining a fixed CPI to ensure efficiency and cost control.
Fabiola Hurtado, Integrated Media Manager at Nike
The coordinated execution between Nike, its agency, and Rocket Lab delivered a clear impact on both scale and profitability:
Acquisition at scale: the app surpassed 21,000 installs during November.
Cost efficiency: CPI was reduced by 10.53%, allowing acquisition to scale with full investment control.
Return on investment: ROAS increased by 87% in just one month, reflecting a direct improvement in generated returns.
User quality and revenue: total revenue generated from users’ first purchases grew by 154%, indicating a higher average order value.
Fernando Morales, Performance App Manager at Mindshare